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4 proven approaches to CX strategy that make customers feel loved
Rebecca Liu-Doyle Contributor Share on Twitter Rebecca Liu-Doyle is principal at Insight Partners, a global private equity and venture capital firm. Her focus areas include high-growth software, marketplaces, and consumer internet. Customers have been “experiencing” business since the ancient Romans browsed the Forum for produce, pottery and leather goods. But digitization has radically recalibrated the …
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Knowing when your startup should go all-in on business development
Mike Ghaffary Contributor Share on Twitter Mike Ghaffary is a general partner at Canvas Ventures, where he invests in innovation for consumers and software. Previously, he was a partner at Social Capital, co-founder and VP of Business Development of Stitcher, VP of Business and Corporate Development at Yelp, and Director of Business Development at TrialPay. …
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4 ways startups will drive GPT-3 adoption in 2021
Oren Etzioni Contributor Share on Twitter Professor Emeritus at the University of Washington, Oren Etzioni is an entrepreneur and CEO of the non-profit Allen Institute for AI. More posts by this contributor A Hippocratic Oath for artificial intelligence practitioners Matt McIlwain Contributor Share on Twitter Matt McIlwain is an early-stage venture investor at Madrona Venture …
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