TYoung Systems

Shipper, a platform for e-commerce logistics in Indonesia, raises $5 million

Indonesia has among the fastest-growing e-commerce markets on the planet, however the logistics market there is still really fragmented, developing headaches for both consumers and suppliers. Shipper is a start-up with the enthusiastic objective of offering online sellers access to ““ Amazon-level logistics.” ” The business has actually raised $5 million in seed financing from Lightspeed Ventures, Floodgate Ventures, Insignia Ventures Partners and Y Combinator ( Shipper becomes part of the accelerator’’ s winter season 2019 batch), which will be utilized for employing and client acquisition.

Shipper was introduced in 2017 by co-founders Phil Opamuratawongse and Budi Handoko, and is now utilized by more than 25,000 online sellers. Indonesia’’ s e-commerce market is proliferating , however online sellers still deal with lots of logistical difficulties.


The nation is big( Indonesia has more than 17,500 islands, of which 600 are occupied )and unlike the United States, where Amazon controls, e-commerce sellers frequently utilize numerous platforms, like Tokopedia, Shopee, Bukalapak and Lazada. Smaller sized suppliers likewise offer through Facebook, Instagram, WhatsApp and other social networks. When an order has actually been put, the difficulty of ensuring it gets to clients begins. There are more than 2,500 logistics companies in Indonesia, much of whom just cover a little location.

““ It is truly tough for any one service provider to do across the country themselves, so the huge ones generally utilize regional partners to satisfy places where they put on’’ t have facilities,” ” states Opamuratawongse.


The start-up ’ s objective is to develop a platform that makes the procedure of satisfying and tracking orders far more effective. In addition to a plan pick-up service and satisfaction centers, Shipper likewise has an innovation stack to assist logistics suppliers handle deliveries. It is utilized to forecast the very best shipping paths and combine plans headed in the exact same instructions and likewise supplies a multi-carrier API that permits sellers to handle orders, print shipping labels and get tracking info from several suppliers on their phones.

When it released 3 years back, Shipper started by concentrating on the last-mile for smaller sized suppliers, who Opamuratawongse states generally keep stock in their houses and meet about 5 to 10 orders each day. Because numerous offer consumers an option of a number of logistics companies, that implied they required to check out numerous drop-off places every early morning.

Shipper provides pick-up service carried out by carriers (who Opamuratawongse states are individuals like stay-at-home moms and dads who desire versatile, part-time work) who gather plans from numerous suppliers in the very same community and disperse them to various logistics companies, working as micro-fulfillment centers. Carrier register about 10 to 30 brand-new carriers every week, keeping them a minimum of 2.5 kilometers apart so they wear’’ t contend versus each other.

The business started establishing satisfaction centers to stay up to date with suppliers whose services were growing and were relying on third-party storage facility services. Carrier has actually developed 10 satisfaction centers up until now throughout Indonesia, consisting of Jakarta, with strategies to open a brand-new one about every 2 weeks up until it covers all of Indonesia.

Opamuratawongse states he anticipates the logistics market in Indonesia to stay fragmented for the next years a minimum of, and maybe longer since of Indonesia’’ s size and location. Carrier will focus on broadening in Indonesia initially, with the objective of having 1,000 microhubs within the next year and 15 to 20 satisfaction. The business prepares to take on other Southeast Asian nations with rapidly-growing e-commerce markets, consisting of Thailand, Vietnam and the Philippines.

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